Can I Edit my Profile Information After Signing up?

1. Access Your Profile: Navigate to your profile section.

2. Complete Your Profile: Click on the "Complete Your Profile".

3. Choose a Field to Edit: Select the specific field or information you'd like to update (e.g., name, location, Nationality etc.).

4. Make Your Changes: Enter your new information or updates in the selected field.

5. Save Your Changes: Click the "Update" or "Save Changes" button to confirm and save your edits.

How Can I Delete My Account?

1. Go to Your Account

- Web platform: Go to "Account Settings"

- Mobile App: Go to "Profile", then click on the settings icon at the top right-hand side.

2. Select Delete Account: Click on "Delete Account"

3. Read the Instructions Carefully: Read the information provided to ensure you understand the process and any implications of deleting your account.

4. Confirm Account Deletion: Click "Delete Account" to confirm that you want to delete your account.

How Can I Change My Password?

1. Go to Your Account Settings:

- For Web platform: Go to Menu

- For Mobile App: Go to Profile then click on the settings icon at the top right-hand side.

2. Select Password & Security:

Click on Password & Security

3. Enter Your Current Password:

Type in your current password to verify your identity.

4. Choose a New Password:

Create a strong and unique password.

5. Confirm Your New Password:

Re-enter your new password to ensure it's correct.

6. Save Your Changes:

Click Update Password to secure your account with your new password.

How Can I Earn On Tramatch

Step 1: For web platform users, click on the menu icon to get started. For mobile app users, head to your profile section.

Step 2: Navigate to Refer and Earn

Select the "Refer and Earn" option from the menu or profile section.

Step 3: Get Your Unique Referral Link

Copy the unique referral link provided, which is exclusive to your account.

Step 4: Share with Others

Share the link with friends, family, or social networks.

Step 5: Earn Rewards

Receive credits and rewards for successful referrals made through your unique link.

Can the same person open different accounts?

We recommend having one account to ensure the best experience. Multiple accounts can lead to confusion and misunderstandings. If you have a specific reason for wanting multiple accounts, contact our support team and we will be happy to help.

How much is the subscription per month?

Our subscription is free, with no monthly fees. Sign up now and enjoy our platform's features and benefits at no cost.

I have recommended the 5 people and my points/credits (whatever it is) haven’t been added to my account yet, what can I do?

Ensure your friends have signed up using your unique referral link.

2. Check that they have completed the required actions (e.g profile setup, first login).

3. Allow 24-48 hours for processing, as credits are typically added within this timeframe.

4. If issues persist, contact our support team with your username and referral details. We will investigate and resolve the matter promptly.

What is Tramatch?

Tramatch is a faith-based matchmaking platform designed to connect individuals who share similar religious beliefs and values. Unlike traditional dating sites, Tramatch offers a unique approach by allowing users to find partners who align with their faith, whether they are seeking monogamous or polygamous (polygynous) relationships. The platform emphasizes the importance of compatibility in values, cultural beliefs, and long-term commitment, making it a distinct choice for those who prioritize their faith in their search for meaningful relationships.

Tramatch caters to a wide range of faith communities, including Christians, Mormons, Jews, Muslims, and Hindus. It is not just a dating site; it is a community that provides support, expert advice, and resources to help users navigate the complexities of modern relationships, including challenges that arise from religious and cultural differences. With its roots in Nigeria and a global outlook, Tramatch is designed to cater to a diverse array of individuals looking for love that transcends borders and embraces shared spiritual principles.

How Can I Change my Username

Step 1: Access Your Account Settings

For web platform users, click on the "Menu" icon. For mobile app users, go to your "Profile" and tap the settings icon at the top right-hand side.

Step 2: Navigate to Account Information

Select "Account Information" from the menu or settings.

Step 3: Update Your Username

Tap the "Update Username" option.

Step 4: Enter Your New Username

Fill in your desired new username.

Step 5: Confirm the Change

Tap "Update Username" to save your new username.

I'm getting too many notifications! How can I tailor them to my needs?

Step 1: Access Notification Settings

Head to the "Menu" and click on "Manage Notifications"

Step 2: Customize My Notifications

Toggle notifications on or off for each type, depending on my preference.

Step 3: Save My Changes

Click "Update" to save your notification preferences.

How Can I Upload an Image to my profile?

1. Complete Your Basic Information: First, make sure you have filled out your basic information, including your name, age, and location.

2. Access Your Profile: Tap on the "Profile" tab at the bottom of the screen.

3. Select Your Photo: Click on the "Select Photo" button, which appears as a camera icon or a blank profile picture.

4. Choose Your Image: Select the image you want to upload from your device's photo library.

5. Upload Your Photo: Click the "Upload" button to add your selected image to your profile.

How Do I Get Started With Matching on Tramatch

Step 1: Explore Potential Matches

Go to the "Home" tab, where you can browse through profiles of like-minded individuals. Browse through profiles, read about their interests and get a sense of who they are.

Step 2: Make a Connection (or Not)

If you think you have found a great match, select "Connect". If not, choose "Decline" and move on to the next profile.

Step 3: Start a Conversation

Once you have matched with someone, start a conversation! Send a message, ask a question, or share a common interest.

Once I have deleted my account, can I re-open it?

Yes, you can reopen your account, but only within 30 days of deleting it. Simply log in with the same login details to reactivate your account and recover your data. If more than 30 days have passed, your account and data will be permanently deleted and cannot be recovered.

If someone has been reported can they re-open an account?

If your account has been reported and banned or suspended, you won't be able to reopen it. We take reports seriously to ensure our community's safety and integrity. If you think the report was a mistake, you can contact our support team to review your case. However, we can't guarantee account reinstatement.

What do I do if someone is harassing me?

1. Block the user immediately to prevent further contact.

2. Go to the 'Get Help' section and select 'Report an Incident' to notify our team.

3. Provide detailed information about the harassment.

4. Our support team will review your report and take swift action to ensure your safety and well-being.