I’m getting a message that says my IP is blacklisted. What does this mean and how can I fix it?

If you are seeing a message that your IP address is blacklisted, it usually means our system has detected unusual activity from your network, or your IP has been flagged for security reasons.

Here’s what you can do:

1. Switch to a Different Network

Try switching to another internet connection (e.g., from Wi-Fi to mobile data or vice versa). This can assign you a new IP address and resolve the issue immediately.

2.Restart Your Router

If you are using Wi-Fi, restarting your router can sometimes change your IP address and lift the restriction.

3.Avoid VPNs or Proxies

If you are using a VPN or proxy, disable it and try accessing the app again.

If you have tried the above and still get the blacklist message, please contact our support team with a screenshot of the error message. We will look into it further.

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